Mean Time To Recovery

Where to find it

• Delivery > DORA Metrics
• Health > Team Insights > Add new metric

Interpretation

• High MTTR (>1 hour) indicates slow incident response and resolution, extended system downtime, increased customer impact, higher operational costs & reduced system reliability. You should improve incident response procedures and team training.
• Medium MTTR (15-60 minutes) is acceptable within reasonable bounds for most organizations and indicates a balanced approach to incident response.
• Low MTTR (<15 minutes) indicates excellent incident response capabilities, minimal system downtime, high system reliability, better customer experience & reduced operational impact.

Custom Dashboards

Don't forget you can anytime include any metric in your Custom Dashboards.