Configure Ticket Projects

Configure your ticket projects to ensure that you'll have accurate and real-time data regarding your boards.

Before configuring your ticket projects, make sure you sync them

  • To sync your ticket projects, navigate to "Ticket Projects" from the Setup section in the sidebar menu.
  • Include the Ticket Projects you want processed by toggling them on(1) then click on Sync Selected(2).

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If you don't see a ticket project, click the "Refresh Ticket Projects" button.


How to configure all ticket projects

  • Navigate to "Integrations" from the Setup section in the sidebar menu.

  • Click the "Configure" button for the Issue Tracking System you want to configure projects for.
  • This will open the configuring modal. Here, issue types categories can be excluded or included from metrics:

  • By clicking "Next," statuses can be mapped to Active (start state) and Done (finish state). This is done with drag and drop.

  • When done, click "Finish."

How to configure each ticket project individually

  • In the sidebar menu, in the "Setup" section, navigate to "Ticket Projects."
  • Upon selecting "Ticket Projects," you will be presented with a list of all ticket projects that are linked to your Waydev account.
  • Click the "Configure" button for the Ticket Project you want to configure.
  • This will open the configuring modal. Here, issue types categories can be excluded or included from metrics:

  • By clicking "Next," statuses can be mapped to Active (start state) and Done (finish state). This is done with drag and drop.

  • When done, click "Finish."