Planned Tickets

This metrics tracks tickets were planned in advance (part of sprint/iteration planning).

Where to find it

  • Health > Bird's-eye view
  • Health > Benchmark > Add new metric

Interpretation

  • High Planned Tickets indicates good planning practices and predictable work, better capacity planning, predictable delivery, improved team productivity & better stakeholder communication.
  • Ensure planning is realistic and not overly rigid.

Custom Dashboards

Don't forget you can anytime include any metric in your Custom Dashboards.