Assigned tickets
This metric tracks tickets assigned to a specific developer in the project management system.
Where to find it
- Health > Team Insights > Add new metric
- Health > Benchmark > Add new metric
Interpretation
- High Assigned Tickets indicates good work distribution and team allocation, clear ownership of work items, better accountability, improved tracking and reporting - ensure assignments are meaningful and not just for tracking.
- Balanced Distribution is ideal - most tickets assigned with some flexibility for unassigned work.
Custom Dashboards
Don't forget you can anytime include any metric in your Custom Dashboards.
Updated about 24 hours ago