Setup Ticket Projects

Before configuring your ticket projects, make sure you sync them

• To sync your ticket projects, navigate to "Ticket Projects" from the Setup section in the sidebar menu.
• Include the Ticket Projects you want processed by toggling them on(1) then click on Sync Selected(2).

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If you don't see a ticket project, click the "Refresh Ticket Projects" button.

How to configure all ticket projects

• Navigate to "Integrations" from the Setup section in the sidebar menu.

• Click the "Actions" button, then "Configure ticket Projects" for the Issue Tracking System you want to define projects for.
• This will open the configuring modal. Here, you can map ticket statuses in their respective categories.

• By clicking "Next," you will be able to Configure Cost Capitalization.

• The 3rd step in the modal allows you to configure issue types categories which can be excluded or included from metrics.

• In the 4th step you can configure the Story Points Custom Fields.

• When done, click "Finish."

How to configure each ticket project individually

• In the sidebar menu, in the "Setup" section, navigate to "Ticket Projects."
• Upon selecting "Ticket Projects," you will be presented with a list of all ticket projects that are linked to your Waydev account.

• Click the "Configure" button for the Ticket Project you want to configure.

• This will open the configuring modal. Here, you can map ticket statuses in their respective categories.

• By clicking "Next," you will be able to Configure Cost Capitalization.

• The 3rd step in the modal allows you to configure issue types categories which can be excluded or included from metrics.

• In the 4th step you can configure the Story Points Custom Fields.

• When done, click "Finish."

Managing ticket projects during the Initial Tour

For a smoother process, during the initial setup you will only be able to Activate and Deactivate ticket projects.