Bug Tickets in QA

This metric tracks bug tickets based on their state/category in the project management workflow. The metric represents bug tickets in the QA stage of the development process.

Where to find it

  • Health > Team Insights > Add new metric
  • Health > Benchmark > Add new metric

Interpretation

  • High - testing bottleneck or high-quality focus
  • Low - potential quality issues or testing gaps
  • Use Cases:
    • Workflow Analysis - understand where tickets get stuck;
    • Capacity Planning - assess team capacity across different stages;
    • Bottleneck Identification - find workflow bottlenecks;
    • Team Performance - measure team effectiveness in different stages;
    • Project Health - assess overall project progress and health.

Custom Dashboards

Don't forget you can anytime include any metric in your Custom Dashboards.